Terms and Conditions

(1) These Terms and Conditions (hereinafter "Terms") apply to all contracts between Scramble Cloud UG (haftungsbeschränkt), Heinrich-Böll-Weg 25, 30629 Hannover, Germany (hereinafter "Provider" or "we") and the customer (hereinafter "Customer" or "you") regarding the use of the AI coding agent "Lurus Code" (hereinafter "Service").

(2) Deviating, conflicting or supplementary general terms and conditions of the Customer shall not become part of the contract unless their validity is expressly agreed to in writing.

(3) An integral part of these Terms is the Data Processing Agreement (DPA) pursuant to Art. 28 GDPR, which governs the rights and obligations of the parties regarding the processing of personal data. By agreeing to these Terms, the Customer also agrees to the DPA. The DPA takes effect upon the Customer's registration with Lurus Code.

(1) The presentation of the Service on our website does not constitute a legally binding offer, but an invitation to submit an offer.

(2) By clicking the order button (“Start free trial” or “Order with obligation to pay”), the Customer submits a binding contractual offer.

(3) The contract is concluded immediately upon the click on the order button. The subsequent confirmation email serves merely as receipt confirmation and is not a separate declaration of acceptance.

(4) The contract text is stored by us. The Customer can view the contract text at any time in their user account.

(1) Lurus Code is an AI coding agent that provides access to various AI language models and development features. The specific scope of services depends on the subscription selected by the Customer.

(2) The Service is provided as Software-as-a-Service (SaaS) and made accessible via the Internet. The Customer receives a non-exclusive, non-transferable right of use limited to the term of the contract.

The Service provides access to various AI language models from leading providers (e.g. OpenAI, Anthropic, Google, Meta). The Provider reserves the right to add, modify or remove individual models, provided this is reasonable for the Customer and the essential scope of services is maintained.

(1) Use of the Service requires registration and creation of a user account. The Customer is obliged to provide truthful and complete information during registration and to keep this information up to date.

(2) The Customer is responsible for keeping their access data confidential and is liable for all activities carried out via their account.

The Customer undertakes to inform the Provider immediately if there are indications of misuse of their account. The Provider recommends activating two-factor authentication for additional account protection.

With team subscriptions, the account holder can invite additional users. The account holder is responsible for compliance with these Terms by all invited team members and is liable for their violations.

The Service is offered in the subscription tiers Pro, Pro+ and Ultra with different scopes of services. The use of AI models is based on a credit-based system (AI credits).

The available subscription tiers differ in included AI credits and range of features:

(1) A free trial period may be offered for the Pro, Pro+ and Ultra subscription tiers. The trial period is available only once per person, company or organization and is intended solely for the initial evaluation of the Service.

(2) Misuse of the free trial period is prohibited. Misuse includes, in particular, repeated use of the trial period by creating multiple user accounts, using different email addresses, identities, companies, payment methods or other circumvention measures, sharing or making trial access available to unauthorized third parties, automated or systematic use of the trial period, or any use intended to circumvent the one-time nature of the trial period or the regular payment obligation.

(3) If there is reasonable suspicion of misuse of the free trial period, the Provider is entitled to terminate the trial period with immediate effect, temporarily or permanently suspend access to the Service, reject renewed registrations or further trial periods and/or terminate the contractual relationship extraordinarily for good cause. Prior warning is not required if this is necessary to prevent further misuse or to protect the Service.

(4) To the extent that the Customer has already selected a paid subscription during checkout and confirmed its paid continuation after expiry of the trial period, the Provider also reserves the right, in case of misuse of the trial period, to end the free trial period early and activate the selected paid subscription with immediate effect. The Customer will be informed without undue delay. The Customer's statutory rights, in particular mandatory consumer rights, remain unaffected.

(1) The monthly subscriptions (Pro, Pro+, Ultra) run for the selected billing period and automatically renew for another period of the same length if not cancelled before expiry.

(2) AI credits for monthly plans are loaded at the beginning of each billing period. Unused credits do not expire.

(1) All prices are quoted in Euros and are exclusive of statutory VAT unless otherwise stated.

(2) Current prices can be viewed on the Provider's website and apply at the time of order.

Payment is processed through our payment service provider Mollie. Accepted payment methods include credit card, Apple Pay, Google Pay and other payment methods supported by Mollie – with the exception of direct debit. Available payment methods may vary by country.

(1) For monthly payment, the charge is made at the beginning of each billing period in advance.

(2) For annual payment, the entire annual amount is due at the beginning of the contract term.

(3) The Customer receives a proper invoice for each payment by email and in the user account.

(1) In case of payment default, the Provider is entitled to suspend access to the Service until outstanding amounts are settled.

(2) The Provider reserves the right to terminate the contractual relationship extraordinarily in case of repeated payment default.

The Customer receives a non-exclusive, non-transferable right to use the Service for the duration of the contract within the framework of these Terms.

The Service may only be used for lawful purposes. The Customer may use the Service within their selected subscription for themselves and their authorized team members.

The Customer is prohibited in particular from:

• Using the Service for illegal, discriminatory, offensive or otherwise harmful content
• Sharing access credentials with unauthorized third parties
• Reverse engineering, decompiling or disassembling the Service
• Systematic automated querying of the Service (scraping)
• Circumventing technical protection measures
• Using it to generate malware, spam or other harmful content
• Violating the rights of third parties, in particular copyright, trademark or personal rights

(1) The Customer retains all rights to the content they enter (prompts, code) and is responsible for its legality.

(2) The outputs generated by the Service may be freely used by the Customer within the framework of applicable laws, provided no third-party rights conflict.

(3) The Provider only stores session data if the Customer activates the corresponding function.

(1) Limited Purpose: The services and AI models provided by the Provider have expressly not been developed, trained or tested for use as a safety component or as a standalone high-risk AI system within the meaning of Regulation (EU) 2024/1689 (EU AI Act).

(2) Prohibited High-Risk Activities: The Customer is prohibited from using the Services for activities classified as "high-risk" under Annex III of the EU AI Act. This includes in particular use for biometric identification, control of critical infrastructure, assessment of learning outcomes, automated selection of applicants, credit scoring, and support of judicial decisions.

(3) Prohibited Practices (Unacceptable Risk): The Customer is strictly prohibited from using the services for practices considered an unacceptable risk under Art. 5 of the EU AI Act. This includes in particular subliminal influence, social scoring, emotion recognition in the workplace, biometric categorization, and scraping of facial images.

(4) Immediate Contract Termination: Any violation of this section entitles the Provider to immediate termination of the contractual relationship without notice and to immediate suspension of access, without the need for prior warning.

(1) Private individuals who conclude the contract for private purposes (not professional or commercial purposes) have a statutory right of withdrawal. The full withdrawal instructions and the model withdrawal form can be found on our withdrawal page.

(2) Business customers (companies, self-employed persons, legal entities) have no statutory right of withdrawal.

(1) The Provider reserves the right to perform updates and maintenance work; during these periods, the Service may be temporarily unavailable.

(2) The Provider reserves the right to further develop, modify or add features to the Service at any time, provided the essential scope of services is maintained.

The Provider offers support via email at hello@lurus.ai. Response time is typically less than 24 hours on business days. The scope of support may vary depending on the subscription tier.

(1) The Provider is liable without limitation for damages arising from injury to life, body or health based on a negligent or intentional breach of duty by the Provider or its vicarious agents.

(2) The Provider is liable without limitation for other damages based on an intentional or grossly negligent breach of duty by the Provider or its vicarious agents.

(3) Otherwise, the Provider's liability – regardless of legal grounds – is excluded to the extent permitted by law.

(1) In case of slightly negligent breach of essential contractual obligations (cardinal obligations), liability is limited to the foreseeable, contract-typical damage.

(2) In this case, liability is limited in amount to the Customer's average annual revenue with the Provider, but not exceeding EUR 5,000.

(3) Any further liability for slight negligence is excluded.

(4) The above limitations of liability also apply in favor of the Provider's vicarious agents.

(1) The Provider expressly points out that the AI language models used may be prone to so-called "hallucinations" due to their technological nature. This means that generated outputs – including code, configurations and technical recommendations – may be factually incorrect, incomplete, misleading or otherwise erroneous without this being immediately apparent to the user.

(2) The Customer is obliged to independently verify all AI-generated content for accuracy, completeness, security and suitability before any use – particularly before deployment in production systems.

(3) The Provider does not warrant the accuracy, completeness, timeliness or suitability of AI-generated content for any particular purpose. Liability for damages resulting from unchecked adoption of AI-generated content is – to the extent permitted by law – excluded.

(4) The Provider is not liable for security vulnerabilities in AI-generated code or for decisions made by the Customer based on AI-generated content.

The contractual relationship can be terminated by either party ordinarily or extraordinarily for good cause.

The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular if:

• the Customer materially breaches these Terms
• the Customer is in default of payment despite a reminder
• insolvency proceedings are filed against the Customer's assets
• the Customer misuses the free trial period or attempts to circumvent the one-time nature of the trial period

(1) Upon termination of the contractual relationship, the Customer's right of use ends. Access to the Service will be deactivated.

(2) The Customer is responsible for backing up their data before the end of the contract. The Provider is entitled to delete customer data after termination of the contract, unless statutory retention obligations apply.

(3) Fees already paid will not be refunded in case of ordinary termination by the Customer.

(1) The Provider reserves the right to amend these Terms with effect for the future, insofar as this is reasonable for the Customer.

(2) The Customer will be informed of changes at least 30 days before they take effect by email. If the Customer does not object to the changes within 30 days of receipt of the notification, the amended Terms shall be deemed accepted.

(3) In case of objection, the Provider may terminate the contractual relationship at the time the new Terms come into effect.

The following provisions additionally govern the legal relationship between Provider and Customer.

Applicable Law: The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Severability Clause: Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected. Instead of the invalid provision, a valid provision shall be deemed agreed which comes closest to the economic purpose of the invalid provision.

Place of Jurisdiction: If the Customer is a merchant, legal entity under public law or special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the Provider's registered office (Hannover). However, the Provider is entitled to sue at the Customer's general place of jurisdiction.